Independent hotels are quietly winning the midweek booking
Occupancy data from 400 properties shows the gap between branded and independent midweek trade has closed to under two points.
Hotels
What a 400-key opening does to a small market
When a single property adds a third of a market's room stock, the effect on everyone else is rarely what the feasibility study predicted.
Housekeeping is where the labour shortage actually bites
Rooms divisions are absorbing the shortfall with overtime and contracted agencies, and the cost is landing in the same line every month.